FAQs

How much does delivery cost?

Delivery is a flat fee of $10.95 Australia wide. Pick up from one of our campuses is free.

How long will it take for my book to arrive?

Orders are shipped within 2 working days and delivery by Australia Post typically takes 5-7 working days.

Do you offer faster shipping rates?

We don’t offer faster shipping rates at the moment but pick up is available from one of our campuses once you’ve paid for your order.

Can I change my delivery address?

You can set your delivery address in the check out process. If you’d like to change your address after you’ve placed an order, email bookshop@matrix.edu.au within 2 hours of your order.

What payment methods do you accept?

We accept Visa, Mastercard and American Express.